Privacy Policy

ShipBridge Logistics ("we", "us") respects your privacy. This policy explains what data we collect when you use our website, mobile applications, or relocation services—including household shifting, office relocation, vehicle transport, warehousing, and exhibition logistics—and how we manage and safeguard your personal information.

To provide you with accurate logistics quotes, coordinate bookings, and facilitate seamless transit, we collect the following types of information:

• ✓Contact Details: Your name, phone number, email address, and pickup/delivery addresses to schedule your relocations.
• ✓Move Details: Comprehensive inventories, item photos, structural access points (e.g., elevators, floor levels), and chosen service types for customized pricing.
• ✓Technical Data: IP address, browser type, device descriptors, and site navigation details collected automatically to optimize your browsing experience.
• ✓Payment Information: Transactions are handled securely through our trusted payment partners. ShipBridge does not directly store or retain your full credit/debit card numbers.

Your personal details are used solely to deliver premium shifting experiences. This includes:

• ✓Calculating, generating, and sending transparent moving quotes.
• ✓Sharing live GPS location updates via our custom customer Flutter applications.
• ✓Processing secure invoice payments and dispatching service confirmation details.
• ✓Improving platform features, answering customer support queries, and sending service updates.

* We maintain a strict policy of never selling, trading, or sharing your personal data with third-party marketers.

You retain complete control over your data. You may request access to, correction of, or permanent deletion of your personal records from our database at any time by emailing us.

By using the ShipBridge platform or booking our shifting services, you consent to the collection and handling of your data as outlined in this Privacy Policy.